Returns & Exchanges
Due to the nature of our consumable products, we offer a 30-day return policy for unopened and sealed items to ensure the highest safety and quality standards for our community. Please note that G FUEL cannot accept returns on opened tubs, packets, or hydration bottles once the seal is broken.
Return Process
- 1.Verify Eligibility
Ensure your G FUEL products are unopened, in their original packaging, and were purchased within the last 30 days from our official website.
- 2.Contact Support
Email our dedicated support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack your items and clearly write the RMA number on the outside of the box before shipping it back to our distribution center.
- 4.Receive Refund
Once our warehouse inspects and approves the returned items, a refund will be issued to your original payment method within 7-10 business days.